Article 1 – Sides
Name: Diagnostic Tools (www.arizatespitcihazlari.com.tr)
Adress: Cevizli district. 30 August street. DAP Vase Tower A Block D:129 Maltepe / İSTANBUL
Phone: +90 216 232 23 24
Name – Surname / T.C No
Article 2 – Subject
Subject matter of this contract is the receiver’s property of the seller. www.arizatespitcihazlari.com.tr the provisions of the Law No. 4077 on the Protection of consumers and the Regulations on distance contracts concerning the sale and delivery of the product, whose qualities and sales price are stated below, are determined by the sides.
Receiver, seller's name, title, full address, telephone and other access information, basic qualities of goods subject to sale, sales price including taxes, payment methods, delivery conditions and costs etc. all the preliminary information about the goods subject to sale and the use of the "withdrawal" right and how to use this right, public authorities to whom they may communicate their complaints and objections. clear, understandable and informed by the seller in accordance with the internet environment, it acknowledges and declares that this preliminary information has been confirmed in the electronic environment and that it has ordered goods afterwards.
the information on the www.arizatespitcihazlari.com.tr website and the invoice issued by the purchaser on the order is the inseparable parts of this contract.
Article 3 - Contract Subject / Product / Payment / Delivery Information
The type and genre of the products / products received in the electronic environment, the amount of brand / model, sale price, payment method, receiver, delivery address, invoice information, Shipping cost like a showen below. The person to be invoiced and the person who makes the contract have to be the same. The information below should be accurate and complete. The receiver accepts to fully compensate for the damages caused by the fact that this information is not correct or is deficient and also accepts any liability that may arise from this situation.
The seller reserves the right to stop the order when the receiver does not agree with the information given by the receiver. The seller will freeze the order for 15 (fifteen) days if the receiver can not reach the receiver from the phone, e-mail and postal address given by the receiver in case of a problem with the order. the receiver is expected to communicate with the seller regarding the issue during this period. If no response is received from the buyer within this period, the seller cancels the order so that both parties are not damaged.
Received Product / Products
Name, code: ..piece
Total Sales Value : .. TL
Payment method: Credit Card / Bank Transfer (EFT)
Invoiced Person / Institution:
Judicial register number:
Transportation fee: .. TL
Article 4 - Contract Date and compelling reasons
The contract date is the date on which the order was placed by the receiver.
Not existing or not foreseen at the time of signature of the contract, developing outside the controls of the sides, the debt that one or both of the sides has contractually charged and situations that partially or completely fulfill their responsibilities or make it impossible to fulfill them on time, compelling reasons (natural disaster, war, terror, insurrection, changing legislation provisions, seizure or strike, lockout, production and communication facilities, etc.) will be accepted as. The party taking the case of the compelling will notify the other side of the situation immediately and in writing.
Because of the failure of the parties to act during the continuation of the offensive, they will not have any responsibilities. If the pecuniary cause continues for 30 (thirty) days, each party will have the right to terminate unilaterally.
Article 5 – Rights and Obligations of Seller
5.1. The seller accepts and undertakes to fulfill the obligations imposed on the contract in accordance with the provisions of the Law on the Protection of Consumers No 4077 and the Regulation on Distance Contracts, except for cases of compelling.
5.2. People under the age of 18 (eighteen) can not shop at www.arizatespitcihazlari.com.tr. The seller will be based on the buyer's age stated in the contract. However, the seller will not be able to assume any responsibility due to the wrong age of the receiver.
5.2. Www.arizatespitcihazlari.com.tr is not responsible for the price mistakes due to system errors. Accordingly, the seller is not responsible for any promotional, price errors that may arise due to the system, design or interventions that may be made to the website by illegal means. Buyer cannot claim rights from seller based on system errors.
5.3. You can shop at www.arizatespitcihazlari.com.tr den credit card (Visa, MasterCard, etc.) or bank transfer. Orders that are not rolled up within one week from the date of the order will be canceled. It is the moment when orders are processed, not when the order is placed, when the credit card account has made the necessary collection or when the airline (EFT) has reached the bank accounts. Payment methods that are not negotiated with customer service such as paid shipment or postage are not accepted.
Article 6 – Rights and Obligation of Receiver
6.1. The receiver accepts and undertakes to fulfill the obligations imposed on him in the contract completely except for reasons of compelling.
6.2. The receiver accepts and undertakes that he accepts the provisions of the contract of employment together with placing an order and that he will pay the payment form specified in the contract.
6.3. Receiver, www.arizatespitcihazlari.com.tr the seller's name, title, address, telephone and other access information from the website , the basic characteristics of the goods subject to sale, including taxes , sales price, payment form, delivery terms and costs, etc. all preliminary information on the goods subject to sale and the use of the right of withdrawal and how to exercise this right , the official authorities to convey complaints and objections, etc. he / she accepts and declares that he / she has a clear , comprehensible and proper knowledge of the subject and that he / she has confirmed this information in electronic format.
6.4. Depending on the previous article, The Purchaser has the possibility of ordering and payment terms, instructions for product use , precautions taken against possible situations and warnings made. www.arizatespitcihazlari.com.tr it declares that the order/payment/usage procedure has read and informed the information and that it has given the necessary confirmation in the electronic environment.
6.5. The receiver accepts and undertakes not to damage the product and its packaging in any way whatsoever in case of desire to return the received product, and to return the actual and invoiced invoice at the time of return.
Article 7 - Order / Payment Procedure
After the purchase price of the products added to the shopping cart, including VAT, is confirmed by the recevier (total installment amounts in installments), the transaction is processed at the post of the relevant bank card. For this reason, orders are sent to the customer order confirmation mail before shipment. Shipments will not be made unless an Order Confirmation mail is sent.
Problems that may arise in connection with any disruption in the process or credit card are reported to the purchaser using one or more of the telephone / fax / e-mail addresses specified in the contract. If necessary, you may be asked to contact the receiver's bank. The time when orders are processed is not the instant the order is placed, but the time when the credit card account has made the necessary collections or the airline (EFT) has reached the merchant accounts.
There is a justified reason the contract exceptionally, for understanding the fact that the subject goods could not be supplied and/or inventory in the event that you encounter a problem, the receiver immediately informed in a clear and understandable manner and in case of approval or other goods with equal quality and price can be sent to the receiver the desire of the recipient, and in accordance with the selection ; another may be sent a new product, enter a stock or the Elimination of other barriers that prevent the delivery of the product can be expected and/or the order may be canceled.
If the contractual obligation to deliver the goods is not possible to fulfill, the recevier will be informed of the total price paid by the receiver and any documents that put him in debt will be returned to him within ten days at the latest and the contract will be canceled. In such a case, the receiver will not be entitled to any further material or moral damages from the seller.
www.arizatespitcihazlari.com.tr customers who do not wish to use their credit card information in Internet environment are offered a cash transfer order. The receier can choose the most suitable Bank for the payment by transfer and make the transfer. If EFT is made, the date of entry will be taken into account. When making an order and/or EFT, the “sender information”must be the same as the invoice information and the order number must be written.
If the bank or financial institution concerned does not pay the product price to seller due to the use of the Credit Card belonging to purchaser in a way that is not caused by the purchaser's fault or by unauthorized persons, after delivery of the product, purchaser is obliged to send the delivered product to seller within 10 days. In such cases, the Purchaser shall bear the costs of shipping.
If the receiver has chosen to pay by credit card, the receiver accepts, declares and undertakes that the Bank will also confirm the related interest rates and default interest information, and that the provisions regarding interest and default interest will be applied within the scope of “credit card contract” between the Bank and the receiever in accordance with the provisions of the legislation in.
Article 8 - Shipping / Delivery Procedure
With the submission of the order confirmation mail, the goods / products are given to the shipping company that the seller has a contract.
The product/products will be delivered to the address of the receiver by the cargo that the seller has agreed upon. Delivery period is 30 days after the delivery of the order confirmation email and the contract is signed. This period may be extended for up to ten days, provided the receiver is notified in advance in writing or with a continuous data carrier.
The products are sent as phone call notifications to the regions where the cargo companies do not deliver the address.
In the regions where the cargo company delivers one day a week, in cases of inaccuracies and deficiencies in the shipping information, some social events and natural disasters may be suspended within the stated period of the day. The receiver must bear all risks of loss of or damage to the goods from the time they have been delivered in accordance with A4. If the product is to be delivered to another person/organization other than the purchaser, the seller is not responsible for the extra cargo costs which may arise from the failure of the delivery of the person/organization to accept the delivery, the inaccuracy in the shipping information and/or the failure of the receiver to be in place. Delivery problems if the product/products did not reach the customer in the specified days context email@example.com e-mail address should be notified immediately.
In case of a damaged Package, the damaged packages should be delivered to the cargo company official by not taking the minutes. If the cargo company official thinks that the package is not damaged, he / she has the right to open the package there and check that the products are delivered undamaged and ask for a record of the situation. Once the package is delivered by the receiver, it is accepted that the cargo company performs its duties fully. If the package is not accepted and the minutes are kept, the situation should be notified to the customer service as soon as possible with the remaining copy of the minutes at the receiver.
Article 9 – Return of Product and Procedures for the Right of Withdrawal
Return of Product
Receiver has the right to withdraw from the contract within seven days after receipt of the goods without any justification and without penal terms. In order to be able to carry out the return transactions in accordance with the tax procedure law number 385, the receiver must fill in the return parts of the two receivables of the seller which are delivered together with the goods completely and correctly and then sign a copy and send it to the vendor together with the product. The period starts from the day the goods are delivered to the receiver. Returned products or products must be returned by the receiver.
The receiver has no right to withdraw from the goods prepared in accordance with the receiver's wishes and/or his personal needs.
In case the receiver uses the right of withdrawal, the seller shall refund the total price which he has received within ten days at the latest from receipt of the declaration including the notification of withdrawal with the product, and any document which puts the consumer into debt, without any cost to the consumer.
The reduction of the value of the goods that have been delivered or the existence of a reason that makes it impossible to return does not prevent the right to withdraw. However, if the decline or impossibility of return is the result of the consumer's fault, the seller must compensate for the value of the goods or the decrease in the value of the goods.
Decreasing the value of the delivered goods or preventing the use of the right to withdraw the existence of an impossible cause is not a hindrance. However, if the diminishing value or the inability of it is due to the fault of the consumer, the seller must compensate the value of the goods or the decrease in value.
The product is not returned and the price is not refunded in case of any opening, distortion, breakage, destruction, tearing, use and other situations in the product and its packaging taken from the customer and if the product cannot be returned to the purchaser at the time of delivery.
For product refunds, the situation must be prioritized to customer service. The return information of the product is sent to the customer by the seller. After this interview, the product should be delivered to the seller through the courier company delivering the invoice to the receivier’s address along with the return information. The return product that reaches the seller shall be accepted as a refund if the business meets the conditions set out in this Agreement and the refund shall be made to the receiver credit card/account. No refund is made before the product is returned. The period of reflection of the credit card payments to the credit card accounts is in the savings of the Bank concerned.
If the shopping is done with a credit card and in installments, the return procedure for the credit card will be applied as follows: If the receiver has forwarded the purchase request with how many installments, the Bank pays the refund to the purchaser in installments. After the seller has paid the entire product price to the bank at once, the refund amounts requested for the parties involved in the case of the return of installment expenses from the Bank poss to the recevier's credit card shall be transferred to the Bank's accounts in installments.The installment amounts paid by the receiver until the cancellation of the sales, if the date of return and the account cut dates of the card do not conflict with each month 1(one) refund will be reflected on the card and the instalments paid before the receiver return after the sale is completed, the number of installments that you have paid before the return will take up more months and will be deducted from your current debts.
If the goods and services received by the card are returned, the seller cannot pay the purchaser in cash according to the contract he has made with the Bank. In the case of a refund, the seller shall make the refund through the relevant software, and the seller shall be obliged to pay the relevant amount in cash or in kind to the Bank, and the recevier shall not be able to pay the amount in cash according to the procedure described above. Credit card refund will be made by the Bank in accordance with the above procedure after the recevier pays the Bank the price at a time.
Article 10 – Guarantee
The products used and cleaned in accordance with the instructions of use are warranted for 1 month against any production defect in accordance with the following conditions: the warranty liability of the seller is valid only for the consumers covered by the law no 4077. The provisions of the Turkish Commercial Code shall apply for business purposes.
Article 11 – Privacy
The information provided by the recevier to the seller with the information specified in the contract will not be shared with third sides by the seller.
The seller may disclose such information only in the presence of an administrative / statutory obligation. The investigative license may provide the relevant authority if the vendor is in possession of the requested information within the scope of any documented criminal investigation.
Credit Card information is never stored, Credit Card information is only used to securely transmit to the relevant bank during the collection process and is deleted from the system after provisioning.
The recevier's e-mail address, postal address, and telephone information are used only by the seller for standard product delivery and informational procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after approval.
Article 12 - Competent Court in case of Dispute and Executive Offices
In the event of a dispute arising from the implementation of this Contract, the Consumer Arbitration Committees of the Ministry of Industry and Trade shall be authorized to issue the Consumer Tribunal at the place of the recevier's or Seller's residence, up to the value declared each December.
In the event of placing an order, the buyer shall be deemed to have accepted all the conditions of this contract. If the order is realized, the buyer shall be deemed to have accepted all the conditions of this contract.
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